Terms & Conditions

These Terms and Conditions apply to your use of the Website. Please read carefully before purchasing any items listed.

By accessing the Website and/or by placing an order you agree to be bound by these T&Cs and the documents referred to within them. If you do not agree to be bound by these T&Cs you may not use or access the Website. The Website is provided solely for your personal use. You may not use the Website for any commercial purpose. You must be 13 years or over to purchase goods from the Website.

To place your order request for the goods you have chosen from the Website, you must click on the confirm order button at the end of the on-line order process. After this, you will be guided through, using simple instructions, the process of placing an order on the website.

When the order has been placed, you will be sent an order acknowledgement, complete with a reference for payment and the total value of your order. Please note, this is not an order confirmation, neither is it an order acceptance from Mais Mais.

Unless you have received a notification that we have not accepted your order or you have cancelled your order (to cancel your order, please phone or email Mais Mais immediately for further instructions), the completion of your order will take place when the goods have been dispatched.

If you require a VAT invoice, please contact Mais Mais on +662-408-8427.

If you require any further information regarding the order you have placed, please contact Customer Services Team (details can be found on the Contact Us section of the Website)

Your order might not be accepted if you are unable to receive authorisation of your payment, if there is a pricing error or if the item is currently out of stock. We reserve the right to reject any offer to purchase by you at any time.

If for any reason, we can not fulfil your order even after the order acknowledgement has been sent, we will contact you by email or telephone advising you on how to proceed.

When using our Website, you agree to keep your password and account details private and confidential, and take reasonable measures and actions to prevent unauthorised access to your Mais Mais account. You are solely responsible for all actions that occur directly in relation to your account. You should contact us immediately if you believe your password has become known to somebody else or is being used in an unauthorised way. If you have forgotten your password, it will be reset by us upon your request and will be sent to your email address. All Personal Information provided by you will be held in accordance with our Privacy Policy.

To cancel your account at any time, please contact our Customer Services Team (see Contact Us section)

We will take all necessary and reasonable care to ensure that all prices, descriptions and details of products appearing on the Website are correct when the relevant information was entered onto the system. Although we take all measures to keep the Website up to date, the information including product descriptions on this Website may not always reflect the position exactly when you place the order. The price of the products can not be confirmed until your order is accepted.

The prices indicated for our products available via the Website are inclusive of VAT (where applicable) and are exclusive of delivery charges. The total cost of your order is the price of the products ordered plus VAT and delivery charges as set out in the Shipping Condition section of our Website. Payment can be made using any of the methods specified in the Payment section of this Website.

You must confirm that the debit or credit card being used for the orders is yours.

All debit/credit card holders are subject validation checks by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be held liable for any delays or non-delivery.

We will retain all legal ownership of the goods until full payment has been made by you and such payment has been received by us. If we refund any payment to you, legal ownership of the goods will immediately revert back to us.

Risk in the goods will pass on to you following the delivery of goods to you.

Our goods will be delivered to you via standard delivery option

Any delivery timescales that are quoted to you are indicative only. Orders may also be delivered in more than one delivery.

Mais Mais does not accept any liability for delayed delivery caused by any third party. When the goods are received you will assume all risk in the goods. Upon delivery of the goods to you. You will also be provided with details enabling you to:

a) address any intended cancellation or complaints to the correct place of business
b) exercise your rejection of faulty or damaged goods

Upon receipt of the goods received you must inspect the goods and these goods will be deemed to be acceptable unless we are notified that you have cancelled the order and/or you return the goods to us (if you have contacted us and we have agreed the return) If no such action is taken, Mais Mais shall not be obliged to accept any rejection of the goods at a later date. Your statutory rights are not affected.

If your order has not been received by you as detailed in the order confirmation emailed to you when the order is received, please contact our Customer Services Team (see Contact Us section)

If you wish to complain about any matter regarding your order, please contact our Customer Services Team (see Contact Us section)

Although we attempt to be as accurate as we possibly when describing our products on our Website, we do not warrant product descriptions, colours, or other content available are current accurate or completely error free.

All products and services provided to you are for personal use only. You may not sell or resell any of the products provided to you. This includes samples.

All content available on our Website, including, but not limited to, text, graphics, software, images and audio clips is the property of Mais Mais, our partners and is protected by Thai and international copyright laws.

Trademarks, service marks and logos that are displayed on our Website are the registered and unregistered marks of Mais Mais, and our partners in Thailand, and are protected by Thai and international trademark laws. All other trademarks not owned by us or our partners, are the property of their respected owners who may not be connected to us.

Neither the content, trademarks or any other portion of our Website may be used or exploited for any purpose without our prior written consent.

Mais Mais grants you a limited and non-exclusive license to access and make personal use of the Website. Note that you may not frame or utilise framing technics to enclose the website without our prior written consent.

The limited licence set forth in this section does not include the right to:

1. modify or download the Website or its contents (except caching or as necessary to view content)
2. make any use of the Website or its Content other than personal use
3. create any derivative work based upon either the Website or its Content
4. collect account information for the benefit of another party
5. use any meta tags or any other "hidden text" utilising our name or the Trade Marks without our express written consent
6. use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of the Website for personal, non-commercial use only. A website that links to our Website may:

a) link to, but not replicate, our Content
b) not imply that we are endorsing such website or its services or products
c) not misrepresent its relationship with us
d) not contain content that could be construed as distasteful, obscene, offensive or racist, and may contain only content appropriate for all ages
e) not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions
f) not use any trade mark without express written permission
g) not link to any page of the Website other than the home page. We may, in our sole discretion, request that you remove any link to the Website, and upon receipt of such request, you shall immediately remove such link.

Any unauthorised use by you of the Website terminates the limited licence set forth in the above section without prejudice to any other remedy provided by applicable law.

Mais Mais is not responsible for the content of any off-Website pages or other websites linked to or from our Website. Your linking to or from any other web pages is at your own risk, and we are not responsible for your actions on these pages. Please note that Mais Mais is not linked or connected with other websites that may be used in conjunction with our page. You should carefully review the terms and conditions and privacy policies of all off-Website pages and other websites that you visit.

We welcome enquiries or feedback on the products you use or might like to purchase; however, it is our policy to decline unsolicited suggestions and ideas.

If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission. You further represent and warrant that such Submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of "spam". You may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any Submission. You agree to indemnify us for all claims arising from your claims to any rights in any Submission.

The Website is presented "as is". We make no representations or warranties of any kind whatsoever, express or implied, in connection with these terms or the Website, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent such representations and warranties are not legally excludable.

You agree that, to the fullest extent permitted by applicable law, we will not be responsible or liable (whether in contract, tort or otherwise), under any circumstances, for any

a) interruption of business
b) access delays or access interruptions to the Website
c) data non-delivery, mis-delivery, corruption, destruction or other modification
d) loss or damages of any sort incurred as a result of dealings with or the presence of off-Website links on the Website
e) computer viruses, system failure or malfunction which may occur in connection with your use of the Website, including during hyperlinks to or from third party websites
f) any inaccuracies, missions or misleading, false or deceptive statement in the content
g) events beyond our reasonable control

You acknowledge and agree that these Terms and Conditions, together with our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the Website and any purchase by you of any goods from Mais Mais, and supersede and govern all prior proposals, agreements, or other communications.

If any provision of these Terms and Conditions is held to be illegal, invalid or unenforceable in whole or in part, then these Terms and Conditions shall continue to be valid as to the other provisions and the remainder of the affected provision. Any waiver of any of the provisions of these Terms and Conditions by Mais Mais shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other provisions of these Terms and Conditions.

No failure to exercise and no delay on the part of either party in exercising any right, remedy, power or privilege of that party under these Terms and Conditions and no course of dealing between the parties shall be construed as waiver thereof, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege. The rights and remedies provided by these Terms and Conditions are cumulative and are not exclusive of any rights or remedies provided by law. Time shall not be of the essence of these Terms and Conditions as regards any of the times, dates and/or periods mentioned herein.

Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us.

We reserve the right to change these Terms and Conditions at any time and we encourage you to revisit these Terms and Conditions periodically to ensure that you are at all times fully aware of our Terms and Conditions. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such Terms and Conditions.

We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Website.

We reserve the right to refuse to supply goods to any person for any reason whatsoever, to withdraw any goods from the Website at any time and/or remove or edit any materials or content on the Website. We will not be liable to you or any third party by reason of our withdrawing of any goods from this Website whether or not such goods have been sold; removing or editing content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

If you have any questions regarding these Terms and Conditions, please contact us by email at customer@maismaisshop.com

Your use of this Website and any purchase by you of any goods from Mais Mais shall be governed by Thai law and the parties hereto submit to the exclusive jurisdiction of the Thai courts.